Refund Policy

All Tawajo products are digital source files, delivered instantly. Because of that, we do not refund purchases simply because you changed your mind, no longer need the game, or expected something different from the screenshots.

Please read the product description and try the demo where one is available before buying.

If a product has a serious technical problem or is genuinely broken, and we cannot resolve it through support, we will make it right — including a refund where appropriate.

Purchases made on Gumroad are also covered by Gumroad’s buyer policy, and purchases on CodeCanyon by Envato’s refund rules. Where those policies give you additional rights, they still apply.

Email us with the following and we’ll review it:

• 1Your order number or purchase receipt
• 2A clear description of the issue
• 3A screen recording showing the problem

Refund requests are reviewed within 3–5 business days. If approved, the refund is processed through the original platform (Gumroad or Envato) and you will be notified by email.